No longer getting post notifications via email

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darcy
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Re: No longer getting post notifications via email

Postby darcy » Thu Oct 24, 2019 1:31 pm

Ok,,, On laptop, I was able to mark as Not Spam; I've added PCA as contact along with the EM address that sends the thread notifications.
They're still sent to Spam folder ( i.e., the notification about forum to be temporarily down ).
Don't know what else I can do on my end,,,(?)
Briquette, 1992 - 2008 ~ < Forever In Our Hearts >

Lily, 1995 - 2009 ~ < Forever In Our Hearts >

The best and most beautiful things in the world cannot be seen or even touched.
They must be felt with the heart. ~ Helen Keller.

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normalicy
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Re: No longer getting post notifications via email

Postby normalicy » Wed Oct 30, 2019 1:58 am


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darcy
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Re: No longer getting post notifications via email

Postby darcy » Wed Oct 30, 2019 4:55 pm

Briquette, 1992 - 2008 ~ < Forever In Our Hearts >



Lily, 1995 - 2009 ~ < Forever In Our Hearts >



The best and most beautiful things in the world cannot be seen or even touched.
They must be felt with the heart. ~ Helen Keller.

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darcy
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Re: No longer getting post notifications via email

Postby darcy » Sat Nov 02, 2019 4:12 pm



ok, finally back on lappie, and created new filter. Will see how it works * fingers crossed * :)

// edit: - that worked, normalicy! :)
Briquette, 1992 - 2008 ~ < Forever In Our Hearts >



Lily, 1995 - 2009 ~ < Forever In Our Hearts >



The best and most beautiful things in the world cannot be seen or even touched.
They must be felt with the heart. ~ Helen Keller.

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normalicy
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Re: No longer getting post notifications via email

Postby normalicy » Sat Nov 02, 2019 10:50 pm

Excellent, I've been getting regular notifications too.

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darcy
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Re: No longer getting post notifications via email

Postby darcy » Sun Nov 03, 2019 8:53 am

normalicy wrote:Excellent, I've been getting regular notifications too.

Thanks again! :)
Briquette, 1992 - 2008 ~ < Forever In Our Hearts >



Lily, 1995 - 2009 ~ < Forever In Our Hearts >



The best and most beautiful things in the world cannot be seen or even touched.
They must be felt with the heart. ~ Helen Keller.

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b-man1
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Re: No longer getting post notifications via email

Postby b-man1 » Fri Nov 15, 2019 8:03 pm

My bet is that the sending email system is not authorized to send as the pcabusers.org domain (if that's the domain it's trying to send from?). The domain's SPF record is:

v=spf1 a mx ip4:208.65.200.160 ?all

If that IP is not the current SMTP server's source IP, then that's why the messages are being junked. If someone can post the headers from one of the messages in the junk folder, I can tell what the cause is. I'd also recommend "-all" (hard fail) instead of "?all" (neutral) for security's sake.

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darcy
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Re: No longer getting post notifications via email

Postby darcy » Sat Nov 16, 2019 5:16 pm

b-man1 wrote:My bet is that the sending email system is not authorized to send as the pcabusers.org domain (if that's the domain it's trying to send from?). The domain's SPF record is:

v=spf1 a mx ip4:208.65.200.160 ?all

If that IP is not the current SMTP server's source IP, then that's why the messages are being junked. If someone can post the headers from one of the messages in the junk folder, I can tell what the cause is. I'd also recommend "-all" (hard fail) instead of "?all" (neutral) for security's sake.

I didn't save any that went to junk folder; now they all come to inbox because of filter in Gmail.

Here's header of one that arrived in my Inbox:


EDIT: ok, header deleted, bman-1; thank you.
Last edited by darcy on Sat Nov 16, 2019 11:36 pm, edited 2 times in total.
Briquette, 1992 - 2008 ~ < Forever In Our Hearts >



Lily, 1995 - 2009 ~ < Forever In Our Hearts >



The best and most beautiful things in the world cannot be seen or even touched.
They must be felt with the heart. ~ Helen Keller.

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b-man1
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Joined: Wed Nov 22, 2000 10:23 am

Re: No longer getting post notifications via email

Postby b-man1 » Sat Nov 16, 2019 6:55 pm

Thanks, Darcy. You can delete that header info if you want (you left your email address in there in a few spots)...I got what I needed. I also found the email a thread option on the boards here...never noticed that before. I sent a few tests and they are marked as spam because of this:

Authentication-Results spf=pass (sender IP is 204.11.19.34) smtp.mailfrom=c2.dal.innoscale.net; xxxxxxx.com; dkim=none (message not signed) header.d=none;xxxxxxx.com; dmarc=none action=none header.from=Penguinblog.com;compauth=fail reason=001

The messages pass SPF, but are implicitly failing DKIM and DMARC. Not to get into it too much here, but basically DMARC is failing since the sending system address doesn't match who it's saying it's from (MAIL and MAILFROM headers...aka P1/P2 headers). That's a common way of spoofing, so systems tend to mark it as spam unless they all match.

The "?all" being changed to "-all" may solve it for recipients using O365 or MS Exchange...not sure if Google would do the same. The compauth reason=001 is a Microsoft proprietary rating that indicates why it failed.

Edit: Actually, the SPF check is against the c2.dal.innoscale.net domain. That domain DOES have a SPF record, but it's a soft fail "~all", which explains it. DMARC fails because of the mismatched c2.dal.innoscale.net and Penguinblog.com domains.

v=spf1 ip4:204.11.19.34 ip4:204.11.19.35 ip4:204.11.19.36 ~all

:E

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FlyingPenguin
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Re: No longer getting post notifications via email

Postby FlyingPenguin » Sat Nov 16, 2019 8:16 pm

Is it because of the .com? We don't have the .com anymore, only the .org
- "When I say 'be kind to one another', I don't mean only the people who think the same way you do. I mean be kind to everyone, it doesn't matter." - Ellen DeGeneres

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b-man1
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Re: No longer getting post notifications via email

Postby b-man1 » Sat Nov 16, 2019 8:41 pm

The messages are being sent by a mail server in the c2.dal.innoscale.net domain, but adding the Penguinblog.com in the FROM header. The FROM header is what mail clients like Outlook use to show who the message was from, which is what spoofers use to trick people all the time. The MAILFROM header is the actual sending domain, which is what SPF checks (well, it checks the source IP, which needs to match an IP in the SPF record of that domain). DMARC checks to see if both of these domains match (called SPF "alignment"). If they do not, then it can fail.

To fix it, since we do not have control of the innoscale.net domain's DNS, choices would be:

--Change the FROM entry to match the MAILFROM, but that may not be possible...not sure what config options you have).
--Publish a DKIM record in the Penguinblog.com domain to authorize the innoscale.net domain to DKIM sign messages on our behalf (if they have that capability and can tell us what record to publish)
--The next option (technically, not knowing if we have this choice) is to change the forum to send from a different SMTP server that we have control over. If it let's you specify an external SMTP server, then we could sort it out, as long as we have access to the external DNS of the domain involved.

Not sure if it's worth the effort to you, but I'm happy to try and help, otherwise everyone can just whitelist on the receiving side. :)


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