yelp ?

[reno]

do Restaurants really care what you post on Yelp ?

[Losbot]

Yep
I spoke to an owner months after I posted and they explained all the changes they were going through, etc...
Food was improved and service was MUCH better.

[Err]

I've read a couple of articles where establishments tried to sue over a bad review of yelp. I tend to read the reviews too.

[Genom]

Yelp has tried to squeeze places before because people do pay attention to yelp reviews, but generally you can see when scores are being manipulated if you compare say yelp and google maps reviews. But yeah, your average Joe wont so they do care.