006.9 PC secret shopper video from Linus Tech Tips

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Nuby1Canuby
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006.9 PC secret shopper video from Linus Tech Tips

Postby Nuby1Canuby » Wed Nov 11, 2020 5:42 pm

Part 1 they tried to order $1500 gaming PCs from 8 online retailers:
https://www.youtube.com/watch?v=Gz7WMF4wWko

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Nuby1Canuby
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Re: 006.9 PC secret shopper video from Linus Tech Tips

Postby Nuby1Canuby » Tue Nov 17, 2020 5:05 pm

Part 2 they unbox the PCs they ordered:
https://www.youtube.com/watch?v=Q2kCUbY4ZWs

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Nuby1Canuby
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Re: 006.9 PC secret shopper video from Linus Tech Tips

Postby Nuby1Canuby » Tue Nov 17, 2020 5:07 pm

Part 3 they phone tech support for troubleshooting:
https://www.youtube.com/watch?v=0ViO0ETvfEc


Part 4 they will evaluate the systems they received.

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FlyingPenguin
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Re: 006.9 PC secret shopper video from Linus Tech Tips

Postby FlyingPenguin » Tue Nov 17, 2020 5:37 pm

Interesting. I like the packing material inside the boutique PCs to keep the graphics card and cooler from flying loose in shipment. Gonna remember that next time I ship a PC to someone.

Early in my IT career, after I found the CPU cooler for a new Dell server floating around loose inside, I have always made it a point to open the case on a new PC and check for shipping damage before firing it up.

I had a client one time receive a server that, even though the shipping box showed no damage, the interior of the PC was totally destroyed. The drives had torn loose, the CPU cooler was loose, the mobo was cracked, and the case was bent. I've never seen anything like it. I can only assume it fell from a very large height on a flat side of the box. BTW Dell support was VERY nice. Because of scheduling issues it was past the 30 day return period when I got to the client's office to unbox the server, but I explained the situation and they sent a replacement 2 day air. I've always gotten good support from Dell Business division (home division, not so much).
"I tell the people who deny or think that this is nothing, do you mean that every single country in Europe is doing the same thing, is making things up?" - Dr. Anthony Fauci

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Losbot
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Re: 006.9 PC secret shopper video from Linus Tech Tips

Postby Losbot » Tue Nov 17, 2020 11:16 pm

I hate Dell support.
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eGoCeNTRoNiX
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Re: 006.9 PC secret shopper video from Linus Tech Tips

Postby eGoCeNTRoNiX » Thu Nov 26, 2020 12:23 am

I'm gonna check these out Friday..


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