PCA Forums

Hi all,

I have Bellsouth DSL (June 2001) and had a choice of modems to choose from. I chose the 3Com pci modem (3CP3617B-BSO). About a week ago I started having trouble and called tech support...he came to the conclusion that my 3Com modem had died and they don't offer this modem anymore. Still under warrentee they have sent a new modem...ACL TEL external modem. I have not opened this modem because while setting-up the dialup connection I discovered it was just the phone line was bad from the wall jack to the modem. I did tell tech support on the phone about the mistake and he basiclly said to keep the one I wanted.

Which modem is better? Any advice is appreciated.

hombre

3com is probably the better modem.

More important, however, is if it's working fine why would you want to change it?

is it ACL Tel? or did you mean Alcatel... Alcatel makes some mighty nice networking gear...

Well I've a similar situation
I've DSL that is on 24/7... a while back when I got my DSL up, my ISP sent me 2 modems... both were Zyxels (I think that was the name)
Both were fine... so basically I've been switching back and forth between the 2 whenever my connection gets funny

FP I was just curious if anyone knew any issues with the 3COM modem because the tech dude had said it was a troublesome modem...I've not had any problems with this modem but thought this was a great chance to swap if it had known issues.

ED You're right it is Alcatel....easy to see I don't know much about these things. They use a triangle with an upsidedown triangle on top of it as the center 'A'. I went to their website and may just give it a try.

Thanks again for the replies,
hombre