Getting a new phone

Post by **FlyingPenguin** » Thu Jan 30, 2014 1:46 pm

I don't think it much matters. I've never dealt with the manufacturer of a phone directly.

With a $600 smart phone, I'd recommend paying for the monthly insurance from the carrier. Saved my bacon twice when I had my HTC Evo's power switch go bad, and then I drowned it in the washing machine.

With carrier insurance you get a replacement phone in one business day usually. A smart phone is not something I want to RMA to the manufacturer and wait 6 weeks for.

ZYFER · Post by **ZYFER** » Thu Jan 30, 2014 4:35 pm

I agree, they are almost always slow regardless of manufacturer. If you subtract the shipping time alone which is usually two weeks total there and back, you normally face the extra time for them ordering parts they don't have and perhaps getting around to it eventually.

After they do all that, they seem to misdiagnose the problems at least half the time and it arrives with the same issue it left with. It is like they just swap the parts and don't even test them or something. Almost all companies seem to follow this same format.

Any expensive phone you should buy insurance for no doubt. Things like that are merely a judge of worth. With an expensive cellphone, you are going to be carrying this around with you regardless of weather, not to including other things you can't avoid.

wvjohn · Post by **wvjohn** » Thu Jan 30, 2014 9:20 pm

ok, gang, thanks. I have the insurance - been there done that

wvjohn · Post by **wvjohn** » Thu Jul 17, 2014 7:05 pm

Finally gave up on this and traded it in for an Iphone 5C. I never really got the hang of it and my eyes have gotten lousy, so I just ended up frustrated a lot. When I was getting ready to take it out back for re-balancing 9mm style, my dear wife said, I don't care how much it costs to change it , tired of hearing about it. I had to give them some money to buy out the old contract, but ended up in the black because they gave me $50 credit for how long it took at the store and we were also able to change the data plan and save $240 a year.